Personal information protection policy
The service provider undertakes to protect the confidentiality of personal information and privacy of the website users. The service provider shall use the collected personal information solely for the performance of the services it offers. The service provider respects the confidentiality of personal information and the privacy of the users of the website, and therefore will perform everything that is necessary to protect them from any violations and misuse. The user personal information is also one of the areas to which the service provider pays exceptional care and attention, being aware of its sensitive nature.
Use of personal information
For the purpose of providing the service, the service provider offers, collects, processes and stores the following user information:
Name and surname;
other information that the user voluntarily enters into the web pages forms ;
other information that the user voluntarily adds to their profile (if the website enables this functionality).
The service provider is not responsible for the accuracy, completeness and up-to-dateness of the information entered by the users.
The purposes of processing personal data
The provider will process personal data for the following purposes:
For communication with the customers regarding the submitted product claims i.e. customer questions. For this purpose, the provider will store personal information for as long as necessary to communicate with the customers.
For sending occasional e-news on current events and offers, promotional offers and other things that may interest the user. The service provider shall only store personal information for this purpose only with the explicit and indisputable prior consent of the user. The personal information shall be stored until the cancellation, which the user can perform by sending an e-mail to: email@example.com.
The user may at any time request:
To unsubscribe from e-news (if received) by clicking on the link offered. The service provider shall consequently delete the information if it is not needed for other purposes with which the user has previously agreed, or is stored by the service provider on other legal grounds.
Correction of their personal information by sending a written request to: firstname.lastname@example.org.
Permanently deletion of personal information stored and / or processed by the service provider by sending a written request to: email@example.com.
Export and access to personal information stored and / or processed by the service provider by sending a written request to: firstname.lastname@example.org.
Personal Data Protection and User Privacy Statement
In accordance with the regulations governing the protection of personal data, the service provider is obliged to protect the personal data of users of its websites. The provider will under no circumstances without the explicit permission of the user, forward the personal or other information of the user to a third party, that is, shall not allow the third party to access the personal or other information of the user, except:
contract data processors providing support for the processing of personal data for the individual purposes for which consent has been provided,
if required by state authorities,
if such an obligation is required by law,
or if such action is necessary in good faith for proceedings before the courts or other public authorities and for the protection and the exercise of the legitimate interests of the service provider.
All personal and other information provided by the user when logging in to the websites as well as when ordering the purchase of the product, including the contents of the order, will be kept in accordance with the regulations governing the protection of personal information. The service provider shall not use this information for any purpose that would inflict damage to the user or other related party, except for the purposes for which the user has previously explicitly and unequivocally provided consent. The provider shall not use the user's information to send promotional emails or other unwanted promotional material, except for sending those promotional notices that the user is subscribed to, ie. with which they have previously agreed. The provider may use the data in an anonymous summary form for statistical analysis purposes. The confidentiality of personal and other information of users will not be violated in any form.
The service provider shall only provide to the delivery service (for example Post of Slovenia, DHL, UPS, etc.) the information necessary for the delivery of products purchased on the website, ie. at the web store (receiver information and shipping address). The provider shall contact the customer by email if necessary to make a purchase on the website (in the web store), and through the contact telephone number only if there is a problem during the registration or purchase process on the website (in the web store).
All full-time or part-time employees of the service providers who have access to the personal and other information of users acknowledge the responsibility to protect personal and other information and are obliged to comply with these provisions on the protection of personal information and privacy of users of the Website (Web Store). The responsibility to protect personal and other information is permanent and is valid even after the termination of relations with the service provider.